Ihre Aufgaben und Verantwortungen
An IT-I System Administrator must have gained a professional certification in Information Technology. A minimum of 5 years commercial experience in similar position is required with a foundational knowledge in ITIL processes and IT Infrastructure methodologies.The person’s primary responsibilityis the day to day operations of IT Service Desk and infrastructure management, incl. windows servers, storages, databases and business application issues of the customer.

As a Senior IT-I System Administrator it is expected to perform system administration of existing systems, whilst being responsible for IT support of wider group activities in implementing new technologies - including system performance and monitoring tools, virtualization of hardware and software, and data backup technologies. The Senior IT-I System Administrator will be required to work closely with group IT teams around EMEA and external vendors to implement and maintain technical vendor solutions; to implement and maintain all IT Infrastructure activities and resolve client and servers issues.

Specific duties include but are not limited to the following:
Install, monitor, manage and maintain existing IT server infrastructure including storage, backups, physical and virtual servers, databases and functional applications
Responds to 2nd level IT help calls for assistance and document the details of an issue and steps taken by using a IT ticketing system (Root Cause Analysis)
Support of Windows Servers, Desktops, Laptops, Tablets, Apple iPad’s, Printers, Scanners and peripherals
Support of Telephone Systems (Analog, VOIP, Mobile and Smartphones such as Blackberry and iPhones)
Create and update SOP & SOM documentations or assigned IT-I systems and applications
Involvement and ownership in various IT Infrastructure projects
Standby duty after regular working hours on certain weekdays (18:00 – 06:30) and on weekend-days as per the duty plan

Qualification/Experience:
Completion of apprenticeship in IT or gained a professional diploma/degree in Information Technology
Minimum 4 years of experience in windows server administration and troubleshooting
Required experiences in following areas:
- Windows Operation Systems (Win7, 8.1 and 10)
- Microsoft Exchange 2010/2013
- Microsoft product (SharePoint and Office Suite)
- Active Directory
- System Center (SCCM, SCSM, SCOM)
- VMware Virtualization

Preferred experiences in following areas:
- ITIL v3 Service Management
-Data management: NetApp storage, Business continuity (disaster recovery)
- Network/Security
- Mobile solutions (Airwatch)

Excellent oral and written communication skills are required as customer interaction is extensive
Ability to work in fast paced, rapidly changing environment and a strong desire to learn
Any additional Microsoft (MCSA, MCSE or MCSM) or other professional IT certifications is a plus

Please note that job offers that are advertised in German only consider applications in German. Of course, you have to speak German at level C1. Application documents in English will be deleted without comment.
Bei Interesse können Sie die Anmeldeinformationen ausfüllen und Ihr Dossier hochladen (max. 3.5 MB). Ihre Daten werden danach bei uns gespeichert. Wir melden uns so schnell wie möglich bei Ihnen (innert 1 Woche). Selbstverständlich dürfen Sie sich auch gerne (via E-Mail) bewerben.

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For English Speakers: Please only apply for a job offer in German if you speak German at a high level (C1). Thank you for your understanding.

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ACHTUNG! Auf Grund der sehr vielen Bewerbungen von Personen die KEIN oder nur wenig DEUTSCH beherrschen, bitten wir Sie, Ihr Dossier nur einzureichen, wenn Sie die deutsche Sprache sehr gut sprechen (German on a high level is a MUST). Leider können wir auf derartige Bewerbungen und Bewerbungen von Personen die NICHT aus dem IT-UMFELD kommen, nicht eintreten.